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How To Fix ‘Epson Printer Says offline’ Error In Windows 10

It is a common issue found in EPSON printers that they generally show offline status while printing. Herein we have tried to mention  all possible reasons behind this issue and provided related solutions to solve the issue.

  • There must be some connectivity issues between EPSON printer and system, if EPSON printer is reflecting offline status.
  • There must be some hardware of software related problem due to which EPSON printer is unable to communicate.
  • One reason behind printer going offline may be Stopped or slow Spooler.
  • You need to check your printer settings as well and need to make your printer as a default printer. In absence of these settings’ printer may go offline.

You need to regularly update drivers of your printer as outdated drivers may also result is offline status of a printer.

How To Fix ‘Epson Printer Says offline’ Error In Windows 10

Deselect “use printer offline” option

Here are mentioned important steps to change EPSON printer from Offline to Online in Windows 10

  • Reboot the EPSON printer and wait for a minute to complete the booting process.

epson printer showing offline

  • Do not forget to check that EPSON printer is plugged on into the computer and ensure its network connectivity as well.

connect epson printer to pc

  • Now you need to login to your account by using a local administrator account.
  • Move to the start menu and Open Run Dialog box and type Control Panel.

type control panel in run box

  • Now select ‘Devices and Printers’. You will be able to see a list of printers on your computer.

device and printer option

  • Click right hand side of EPSON printer icon and choose “See What’s Printing”.

See What Printing

  • Press on printer tab and now you need to remove the tick mark from “Use Printer Offline”. You will notice that EPSON printer is ready to print online.

Use Printer Offline epson printer

Trouble shooting steps for Spooler service: Paused or Stopped

A Stopped or Paused Spooler service on EPSON printer usually results into “EPSON printer goes

offline on Windows 10”. Follow the below mentioned steps to resolve the issue.

  • Press and hold Window and R key on your keyboard at same point of time. A dialogue box RUN will appear on your computer screen. Type in “Services.msc” and press “OK” tab.

Dialog

  • A window will open in front of you which will show all Services running on computer. Choose “Print Spooler” service from the list and ensure that its status must be “Running”.If you see the mentioned service is “Stopped”, you need to right click on the name of service i.e., Print Spooler and choose “Start” option to restart the service.

spooler

 

start printer spooler

  • Turn off the window and monitor again if after performing these steps Epson printer is returned to “Online” status or not? These steps will fix the “EPSON Printer Show Offline on Windows 10” problem.

 

Ensure all printing jobs are clear- if any of the print is in queue

There are certain situations when there are multiple print commands stuck in a queue due to which printer shows offline status. In this situation, you need to clear the print jobs by following different methods:

  • Press and hold Window and R key on your keyboard at same point of time. A dialogue box RUN will appear on your computer screen. Type in “Services.msc” and press “OK” tab.

open service windows

  • A window will open in front of you which will show all Services running on computer. Choose “Print Spooler” service from the list and right click to open the Properties, press Stop button and hit OK.

open properties

 

stop ok

  • Open Windows File Explorer then type this

– %windir%\System32\spool\PRINTERS in the address bar.

  • Choose all the files in the Printer folder and you need to delete all of them.
  • Visit again to the Spooler Properties and press on Start option and then hit OK tab.
  • Once you Restart your computer you will be able to see that all printing jobs will be Clear from queue and print function will work normal.

click to start

Ensure that printer is Set on Default Mode

Due to non-setting as a default printer on the windows system, sometimes EPSON printer goes offline. Carefully follow all these steps to ensure that EPSON printer is set back again as default printer.

  • Press and hold Window and R key on your keyboard at same point of time. A dialogue box RUN will appear on your computer screen.
  • Type in “Control Panel” in the Run box and press Enter.

type control panel in run box

  • Select “Device and Printers” from the next window which you see and double click on that.

Device and Printers

  • The window which will pop-up on your screen now will show list of printers and click on right side on it. You need to ensure that there should be a check mark on “Set as Default Printer” . If this option is not checked, then you need to mark this option.
  • A green mark will be there on your printer icon.

epson printer default

Errors in Printer Driver may also result sometimes in “Epson Printer Says Offline”

Sometimes corrupted or outdated drivers on printer may also result stopping your printer from printing. This error can be easily rectified by either updating or reinstalling the drivers. You need to follow these instructions to re-install printer driver.

  • Click on Start menu and search for Control Panel.

search control panel in the search bar

  • Now look for “Add or remove program” option and right click on the EPSON printer driver from the list of programs. Now you need to press “UNINSTALL” option from popup Menu to remove your old corrupted or outdated printer driver.
  • Now again go the “Devices and Printer” options and select “Add Printer” option.
  • The window which will pop up in front of you, choose “Add a network, wireless or Bluetooth printer”.

lick Add a network

  • According to your EPSON printer’s model number you need to install the software in Windows.
  • Once the setup is complete, you need to restart your computer and check if your EPSON printer keeps going offline on Windows 10 or issue has been resolved now.

Check for connectivity between EPSON printer and your computer

When printer fails to communication with the printer, this issue is very common in Windows 7, 8 and 9. This issue can be easily fixed by ensuring that printer and system you are using must be connected properly with the help of a USB cable. You need to check the USB cable regularly and need to replace the same if it is damaged or faulty. This will easily solve all problems related to Epson printer as it keeps on going offline in Windows 10.

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