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Fix: HP Printer offline/Not Responding on Windows PC

Learn how to fix HP printer show offline or not responding with your Windows PC and other Wireless connectivity issue.

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Let’s get started to Fix HP printer offline issue

  • 1.) Before we start fixing Hp printer offline issue make sure the correct printer is selected to print.
  • 2.) Check printer is not off or in sleep mode. Press the Power button to wake it or turn it on.
  • 3.) Please check for any error messages or blinking lights on the printer control panel. Resolve errors on printer before you use the printer.
  • 4.) Restart the printer to clear any error states. Turn off your HP printer, wait a few 30 seconds, then turn it back on. Now try to print.
  • 5.) Check Wi-Fi led of your HP printer. If its blinking then your HP printer is disconnected from your wireless network. Click here to learn how to setup your HP printer with wireless/Wi-Fi network.
  • 4.) If your computer is connected to a VPN (Virtual Private Network), Disconnect from the VPN and try to print again.
  • 5.) The access point (or wireless router) and your HP printer may not be communicating wirelessly.  Power off and back on the wireless router and your HP printer to restore communication.
  • 6.) Set the printer to online/Resume status.


  • a.) Hit win + R, and type control printer in run box.
  • b.) Right-click your printer’s icon and hit See what’s printing.
setup canon printer

C.) Click Printer to see if Use Printer Offline is unchecked. If it’s checked, click it to uncheck.

use printer offline

7.) Set your HP printer as default on your Windows computer to make sure print and scan jobs use the correct printer.

a.) In Windows, search for and open Printers & scanners.

b.) Make sure the box next to Let Windows manage my default printer is not checked.

C.) From the list of printers, click your HP printer name, and then click Manage. If there are multiple printer names that match yours, select the printer that is idle or online.

Hp driver setup

d.) Under Manage your device, click Set as default.

8.) Use HP Print and Scan Doctor on your Windows computer to help diagnose and fix Hp Printer offline or Not responding issue.

a.) Download HP Print and Scan Doctor, and then follow the prompts to install and open the tool.

1. On the welcome screen, click Start to select your printer and run the diagnostic.

2. If your printer is not found, click My product is not listed, and then follow the instructions troubleshoot the connection.

9.) If Still issue Persist Call Hp printer support helpline or visit to get support with your hp printer. To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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